End User Support

End-user computing is undergoing its most significant transition in recent decades as focus moves from technology to the business results it delivers. We are facing centralization of global computing, introduction of innovative tech tools, and new access demands to corporate resources, with increasingly demanding end users looking for consistent, simple to use solutions. These trends require new ways of understanding and supporting technology end users.


Infinian can significantly improve the confidence end users have about their IT ecosystems, decrease the time IT administrators need to spend on equipment maintenance and asset management tasks, reduce internal costs, and improve employee productivity.

In Order to Achieve these results,Our complex End User Support offers our Clients:

  • 24×7 complete end customer care – anytime, anywhere, any device.
  • Extensive, ever expanding, and adaptive innovation ecosystem.
  • Comprehensive support and continuous optimization for the overall end user environment.
  • Improved end-user productivity and satisfaction levels.

Infinian Global End User Support helps organizations in the following major Areas:

  • LAN/ WAN IT support and maintenance
  • New site roll outs and rapid deployments
  • Remote device management and Remote monitoring
  • Mobility services
  • Desk-Side Support
  • Professional Services
  • End user training and floor walking

Benefits

Infinian End User Support is a cost effective method for managing your IT requirements as you do not need to hire in-house IT staff. Having an IT department in house can be costly, especially if you do not require the services of IT experts on a daily basis. By outsourcing your IT department, you are able to only pay for IT support when and as you need it.

  • Increased Efficiency
  • Scalability
  • Customized Plans